EA

Warranty Service Request

Please provide details of the problems you are having with your appliance.

Describe problem with the appliance

Purchase Information

It will help to know if there are any parts under warranty if you can let us know the dealer you purchased it and the date. if you dont have this information you can skip this section.

Dealer

Purchase Date *(required)

Please provide a date of purchase.

Upload Bill Of Sale *(required)

Please upload bill of sale or purchase receipt.

Model Serial Pic *(required)

Please upload pictures.

It will help to know if your washer and dryer are stacked on top of each other. For stacked washer dryer units two technicians are required to unstack the units. This impacts service charges as we will need to send two persons to help unstack the unit for repair.

Is your Washer Dryer stacked (one on top of other)?

Is your Dryer heated by Gas?

Will you unstack yourself?

When would you like to make an appointment. Appointemens cannot be gauranteed at this time but we will try our best to schedule for your preferred time. Our Scheduleing team will be in contact with you once a time frame has been scheduled.

Request Repair Date

Please provide a date of purchase.

Preferred Time Frame

Please provide a preferred time.

Any special instructions or information for our technician?

Any special instructions for your location or appliance.

Upload at least one picture or small video that shows your appliance and helps explain the problem (Max file size 3 MB).

Please upload pictures.

Warranty Service Information

We will attempt to confirm your appliance's warranty status with the manufacturer. Service will be scheduled only if the manufacturer confirms warranty and issues a service ticket. Please contact the dealer you purchased the appliance and ask them to request the manufacturer to issue a warranty service ticket to Elite Appliance Service. Alternatively you can also contact the manufacturer directly.

Tell us whats wrong with your appliance